Reading the listing…
Pulling metadata, screenshots and recent reviews from the App Store.
Reading the listing…
Pulling metadata, screenshots and recent reviews from the App Store.
Claim and leave management · Unum Group
Well optimised. What's left is fine-tuning.
Land the top 3 fixes below and this listing reaches 87/100 · 7,699 m (High Camp).
Ordered by how many points each one adds to the score. Start at the top.
1 language.
Each localisation adds a new title, subtitle and 100-character keyword field. Even without translating the app, localise the listing for ES, DE, FR, PT-BR and JA.
18/30 characters used.
The title is the heaviest ranking field. You have 12 characters unused: add your strongest keyword after the name, e.g. “MyUnum for Mem: <main keyword>”.
Title is the name alone.
Nobody searches for a name they have never heard of. Append what the app does in the words people type (“Habit Tracker”, “Budget Planner”).
On iOS, only the title, subtitle and hidden keyword field count for search. The description does not. Words you only mention there are invisible.
5 unique words. Apple combines them, so “budget” and “planner” also rank for “budget planner”.
The first three do most of the selling: they appear directly in search results. Read them as a stranger would, in two seconds.
Grouped by theme from the most recent written reviews. Run this on a competitor and the complaints become your feature list.
Reads the recent reviews in any language and tells you what to fix, and what a competitor could exploit.
All-time: 88% five-star across 15K ratings.
Apps Apple shows next to this one, run through the same audit.
Metadata Studio checks character limits, wasted words and keyword coverage as you type.
Audit of the public listing as of today. The hidden 100-character keyword field cannot be read from outside App Store Connect, so it is not scored.
Last 40 written reviews average 3.4★.
Recent written reviews trend negative, and they are the first ones visitors read. Reply to them and fix the top complaint (see Review Radar below).
Generic notes: “In this release, you'll find minor updates and bug fixes throughout th…”
“Bug fixes and improvements” tells existing users nothing. Name what changed: it is free re-engagement copy shown in the Updates tab.
First paragraph is 278 characters.
Only about three lines show before “more”. Put the single strongest benefit in the first 170 characters.
Three title and subtitle options plus a keyword field, each checked against Apple's character limits.
The description keeps coming back to these, but the title and subtitle skip them. Check each one in Keyword Scout and move the winners into the keyword field.
Live position in Apple's search results. Checks are saved in this browser, so the next visit shows what moved.
Positions come from Apple's public search API and can differ by a few places from what a phone shows.
“I have been trying to login for over 2 weeks and the app just keeps saying, we are having problems loading. But then the website recommends that you use the app.”
“This app is terrible. It took me about 2 weeks to finally get an account made without any “technical issues “ and you also are unable to upload documents.”
“Trying to upload documents is so frustrating. App crashes constantly. Uploads never work! This app would be great if the bugs would be fixed.”
“Fix the app! It never works! Always loading issues, technically issues, unable to upload documents. It’s absolute GARBAGE!”
“Uploading documents doesn’t work and the UI in the app doesn’t match the website. Which one are we to believe is the right one? How do we know we’re submitting the right …”
“Fairly straightforward. Uploading documents using my phone camera makes that kind of communication very easy.”
“UNUM representatives are helpful and knowledgeable about my needs. Any time I call for information, they are always available rather quickly.”
“Very helpful to the best level and all the employees reaching out to me every time are all kind and nice. Very efficient and very reliable.With my situation,it makes me …”
“in times of my chronic illness acts up it’s hard to do anything but with this up i can report my absence and any other information in less than a minute without any more stress to add and they have a great team if u need…”
“I am fairly new to using the app and every time I have to go in to complete a task. It has been very simple. If I need to use UNUM in the future, I have confidence that I will be able to complete the task that is ahead o…”
“Very helpful when I need to be with my mom during this time with hospital visits and personal care for her.”